MoveSync · Version 1.0.0

Support

Find answers below or contact the App support address. The current response target is within 48 hours.

Plus subscription

Monthly
$4.99/month
Yearly
$29.99/year

Subscriptions renew automatically, are charged to your Apple ID, and can be managed in Apple Settings. Refunds are handled by Apple. Prices may vary by country, tax, or currency.

Frequently asked questions

How do I start practicing?

Import a video you own from Photos or Files, open it from your library, then use Mirror, Speed, Set A, and Set B directly below the timeline to isolate an action.

How do A-B loops work?

Move the playhead to the start and tap Set A, move to the end and tap Set B, then choose a repeat count. You can save the range for later practice.

Where are my videos stored?

Imported videos and dance recordings stay in app-managed storage on your device. MoveSync does not upload them to our servers or iCloud.

What does Premium include?

Premium unlocks guided practice, cover recording, synchronized side-by-side comparison, transparent overlay, on-device BPM and segment analysis, practice statistics, and iCloud metadata sync.

Which Premium plans are available?

MoveSync offers a $4.99 monthly subscription, a $29.99 annual subscription, and a $59.99 one-time lifetime purchase. Your App Store displays the final price for your storefront.

How do I restore a purchase?

Open MoveSync Settings and tap Restore Purchases while signed in to the Apple Account used for the original purchase.

How do I cancel a subscription?

Open the iOS Settings app, tap your name, choose Subscriptions, select MoveSync, and follow Apple's cancellation controls. The lifetime purchase does not renew.

Why does a video appear unavailable on another device?

iCloud Sync carries metadata and practice history, not video files. Import or relink your own copy of the video on that device.

How can I delete my data?

Delete individual videos and recordings from their libraries and reset practice statistics from Settings. Deleting MoveSync removes its local app-managed data.

How do I contact support?

Email support@pureinsight.co with your MoveSync version, iOS version, device model, and the steps that produced the issue. Do not attach personal dance videos unless support specifically asks and you choose to share them.

Still need help?

Email the App support address and include the App name, version, and a concise description of the issue.

support@pureinsight.co